Help / Policies

Shipping
& Returns

Enjoy fast and dependable delivery, secure and hassle-free ordering, and an easy return process designed to give you complete peace of mind. From the moment you place your order to the day it arrives at your doorstep, every part of the experience is built to be smooth, convenient, reliable, and stress-free.

5–7Business days · Standard

2–4Business days · Express

14Days to return

5–7Business days · Refunds

Shipping

1.1

Shipping options & rates

We offer a variety of shipping options to suit your needs: — Standard shipping: estimated delivery in 5–7 business days — Express shipping: faster delivery in 2–4 business days — International shipping: delivery times vary by country (typically 7–14 business days) Shipping costs are calculated at checkout based on your location and selected shipping method.

1.2

Order processing time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking details.

1.3

Tracking your order

Once your order is dispatched, you will receive a tracking number via email. You can use this to track your package in real time. If you don’t receive a tracking update, feel free to contact our support team.

1.4

International shipping

We ship worldwide. Please note that international orders may be subject to customs duties and import taxes, which are determined by your country’s regulations. These fees are the responsibility of the customer.

Returns

2.1

Return policy

We accept returns within 14 days of receiving your order. To be eligible for a return, the item must: — Be unworn, unwashed, and in original condition — Have all original tags and packaging intact — Not be a final sale or non-returnable item (such as personalized or intimate wear)

2.2

How to initiate a return

Contact our support team with your order number within 14 days of receiving your order. We’ll confirm the item is eligible and send you instructions for sending it back.

2.3

Refund policy

Refunds are processed within 5–7 business days after we receive and inspect the returned item. Depending on your bank or payment provider, it may take additional time for funds to reflect in your account.

2.4

Refund method

— Refunds are issued to the original payment method used at checkout. — If you paid using a gift card or store credit, the refund will be issued as store credit.

2.5

Exchanges

Need a different size or color? We currently do not offer direct exchanges. Instead, return your item and place a new order for the desired item.

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